036M

average daily trips

0180M

monthly active platform users

040+

ads-enabled countries

We talked to:
David Iudica photo

David Iudica

Global Head of Measurement and Insights Analytics, Uber Advertising

The challenge

Proving that Uber is where consumer decisions happen

David Iudica leads the Global Measurement and Insights Analytics organization at Uber Advertising. His team’s mission is to drive Uber Advertising’s growth with data-backed narratives and sharp recommendations that elevate client results. Advertisers need to see the role Uber plays in the everyday lives of customers - and how their brands can become an integral part of the modern consumer decision-making process. 

In an evolving ecosystem and fragmented media landscape, adding simplicity and clarity in the role Uber plays in the lives of our consumers and how we impact their decision-making process is critical. To do this we need the right insight to make the message clear to our advertising partners.”

David Iudica, Global Head of Measurement and Insights Analytics, Uber Advertising

The team needed a way to cut through the noise and show, with credibility, how Uber fits seamlessly into consumers’ decision making process. For advertisers, it wasn’t enough to know that people were using the platform - they needed proof of how Uber’s users were engaging with the platform, what they valued, and why that mattered for brand growth. And that’s where GWI came in.

The action

Using GWI to power detailed audience profiling

To win over advertisers and partners, Uber Advertising had to go beyond demographics. They needed validation that Gen Uber - the on-demand, culture-driving generation - really is reshaping the modern path to purchase.

By blending Uber’s first-party behavioral data with GWI’s global consumer datasets, the team uncovered what truly sets this audience apart. Gen Uber are:

  • Always connected: 75% use Instagram, 51% use TikTok, and 45% use X - engaging across multiple screens and contexts. This constant connectivity makes them receptive to brand messaging in moments when attention is typically fragmented.

  • On-demand by nature: From professional services to home services and telehealth, they’re around 70% more likely than average to embrace on-demand solutions, showing how the “need it now” mindset extends far beyond rides and meals.

  • Trust and value-led: 81% trust Uber, 61% say brand loyalty matters, and they’re 32% more likely than the average consumer to feel emotionally connected to brands - but only when those brands show up authentically.

  • Informed yet impulsive: They research purchases thoroughly but act fast once trust is established, compressing the path from discovery to decision into just a few moments.

Armed with these insights, David’s team built more than just audience profiles. They created a strategic framework that partners could use to understand why Gen Uber behaves the way they do, and how that behavior shapes the consumer journey. The team translated the data into colorful narratives - showing advertisers how to connect with Gen Uber at the right moment, with the right message, in a way that feels natural to their daily routines.

We are a narrative-driven group where we look to tell the story of our users and how they matter through a blend of 1P and GWI data. We have a team of talented insights storytellers who leverage this data to build compelling narratives for the marketplace.”

David Iudica, Global Head of Measurement and Insights Analytics, Uber Advertising

The GWI data also gave Uber Advertising a global perspective, uncovering nuanced differences across regions and markets. This allowed the team to deliver insights that were both broad in scope and locally relevant, giving partners the clarity to adapt campaigns to cultural contexts without losing the bigger story.

 

The result

Turning consumer insights into a competitive edge

The insights gleaned from this research became rock-solid sales-ready narratives. Uber’s Measurement and Insights Analytics team could now equip sellers with data-backed stories that demonstrate Uber’s unique role in consumers’ lives. By reframing Gen Uber not just as users, but as drivers of cultural change, advertisers were given a compelling reason to see Uber as a trusted channel for growth.

The global perspective also mattered. With GWI, the team could show how Gen Uber’s mindset plays out differently across markets, helping partners adapt strategies regionally while keeping the broader narrative consistent. This gave Uber Advertising credibility as both a marketplace and a thought leader.

The global narratives we’ve been able to build have helped provide context to our partners on how important our consumers are to the success of their businesses.”

David Iudica, Global Head of Measurement and Insights Analytics, Uber Advertising

Internally, the insights have been woven into the pre-sales process, helping to create collateral, thought leadership pieces, and partner conversations rooted in robust data. Externally, it has given brands the confidence that campaigns on Uber can reach not just a large audience, but one that is intentional, engaged, and culturally influential.

 

I definitely would recommend GWI to partners and have personally had a history with the company in previous roles. The care the customer team puts into the partnership is fantastic and I look forward to continuing our great work together.”

David Iudica, Global Head of Measurement and Insights Analytics, Uber Advertising

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