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For Immediate Release
Contact: Sales, 360-397-1098
Help Desk Software Vendor GWI Software Announces c.Support® 2008
for IBM® Lotus Notes®/Domino™
March 14, 2008 - Vancouver, WA - GWI Software, an industry-leading provider of comprehensive IT help desk software applications,
today announced the availability of c.Support® 2008, an integrated services automation solution built for the IBM® Lotus
Notes®/Domino™ platform and the web.
c.Support 2008 is a powerful, yet flexible IT service management application that enables support organizations to coordinate,
manage and track everyday support activities, as well as more complex workflows that involve several people or departments and
interdependent tasks. Integrated features include call tracking, incident management, workflow management, knowledge management,
asset management, customer self-support, custom reporting, and more.
GWI Software continues a long history of advanced product development on the IBM platform, as well as being known as the oldest
continually-operating provider of help desk software in this market. With the release of c.Support 2008 GWI Software continues
its commitment to organizations that have made an investment in IBM technologies.
About GWI Software
(www.GWI.com) is a leader in providing powerful, yet flexible support solutions for
IT service desk applications. With 3,000 installations in organizations worldwide, GWI’s highly customizable service automation
solutions are used by companies such as Panasonic, State of Missouri, SAIC, Check Free, and Telesat Canada. The company is
privately held and based in Vancouver, Washington.
Pricing and Availability
c.Support 2008 is commercially available now. Current GWI Software users with active maintenance licenses may upgrade at no cost
by contacting their sales or support representative. For pricing and further information, please call GWI Software at 1-888-494-7638
or e-mail sales@GWI.com.
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