GWI Support Hours
You may contact GWI Technical Support by phone at 360-397-1099 or by emailing support. Active support hours are Monday - Friday from 6:00am - 5:00pm Pacific Standard Time.

Online Support
Using our c.Support application you can search our knowledge base and submit incident tickets from our web site at any time. To access our Technical Support site, follow the Customer Support link.

Our GWI Community Blog is also available on our web site. This is a community forum for anyone interested in GWI c.Support. Please use the GWI Community Blog to share ideas with each other, explore general issues about help desk support software systems and operations, and to make product suggestions. GWI will monitor the discussion and contribute as appropriate.

A username and password are needed to access GWI Software's online support services. Note: if you have a logon that you use to download from this site, you may use it for the user discussion logon. Please contact GWI Support at 360-397-1099 during support hours if you need a username and password.

Holidays
GWI Software observes the following holidays, and technical support is not available on these days:

• January 1 - New Years Day
• February 18 - President’s Day (Washington’s Birthday)
• May 26 - Memorial Day
• July 4 - Independence Day
• Sept 1 - Labor Day
• Nov 27 - Thanksgiving Day
• Nov 28 - Day After Thanksgiving
• Dec 25 - Christmas Day