Technical Support
Customer support is available via the phone during business hours. On GWI's Technical Support web site, you can submit and view incidents, search our knowledge base and view FAQs, submit ideas, and participate in the user discussion forum. Customer support hours and contact information.

GWI Software's Technical Services Group was founded to provide customers the easiest and fastest way to deploy and configure our applications. Services include installation, configuration, and general deployment consulting.

The GWI Deployment Consulting program provides a systems engineer who will spend a predetermined number of days working with you, either remotely via the Internet or at your site, to provide assistance on the installation, configuration, and deployment of c.Support, and then train your staff. This service is designed to help you to be operational and effective as quickly as possible.

Professional and Consulting Services
A full range of consulting and professional services is available to help c.Support customers with planning, implementing, integrating, and customizing their help desk operation.

For more information about GWI Software's services, please contact your sales rep at 360-397-1098 or email sales.