 |
 |
For Immediate Release
Contact: Sales, 360-397-1098
GWI Software Adds Resources for Growth, Support and ITIL Certification
September 27, 2006 - Vancouver, WA - GWI Software, an industry-leading provider of comprehensive IT service desk
applications, today announced that stronger than anticipated Q3 numbers will lead to an increased
investment in capital for product growth and support, as well as ITIL certification for its flagship
product, c.Support®.
“We are having a terrific 2006 and a particularly strong Q3,” said Daren Nelson, CEO of GWI Software.
“With some of the recent changes in the competitive landscape, it is apparent that now is the time
for GWI to make a move. We’ll do that by continuing to grow and making our product ITIL certified,
while maintaining the level of support that has always differentiated us. We will continue to stay
focused on delivering enterprise-level solutions to the IT service management space.”
GWI Software recently added two new development teams to help meet ITIL certification standards. “We
currently have a very robust feature set, much of which already meets many fundamental processes in
ITIL,” said Jeff McDonnell, CTO of GWI Software. “But to get c.Support fully compliant in as short a
timeframe as we’re hoping, we needed to add more bandwidth. This is a solid investment to take our
software to the next level.”
“Completing ITIL certification will continue to increase c.Support’s unique position in our space,”
said Nelson. “We will deliver a more robust and compliant solution than many of our competitors, yet
we will continue to be more straightforward and affordable than others. We will always provide
outstanding in-house support, and we will listen to our users and evolve our products to meet their
needs.”
About GWI Software
(www.GWI.com) is a leader in providing powerful,
yet flexible support solutions for IT service desk applications. With over 2,500 installations in
organizations located worldwide, GWI’s highly customizable service desk solutions are used
by companies such as Panasonic, State of Missouri, Philips Semiconductors, LensCrafters and Telesat Canada.
The company is privately held and based in Vancouver, Washington.
Pricing and Availability
c.Support is commercially available now. For pricing and further information, please
call GWI Software at 1-888-494-7638 or e-mail sales@GWI.com.
###