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For Immediate Release
Contact: Sales, 360-397-1098
GWI Software Reports 56% Increase to Kick Off Hot Summer Sales
August 11, 2005 - Vancouver, WA - GWI Software, an industry-leading provider of comprehensive IT help desk/customer service
applications, today announced that July new business sales figures of its flagship product, c.Support, have kicked off
a hot summer selling season with a marked increase over previous year figures. In what is typically a slightly slower
selling season, GWI reports an increase in July new business sales of 56% over the same period in 2004.
Daren Nelson, CEO of GWI Software commented, “Since 1992 we’ve focused our efforts on one goal: to create the best
help desk/customer service application in the world. With the features and functionality in the latest versions of
c.Support, and with a commitment to top-notch customer support and ongoing product development, it’s rewarding to see
the market respond in such a favorable way. We are thrilled with this growth and look forward to a great Q3 and
remainder of 2005. We continue to implement our applications in companies worldwide in industries such as government,
education, manufacturing, retail, legal services, and telecommunications.”
About c.Support
c.Support is an industry-leading, web-based help desk/customer support solution that allows support organizations to
coordinate, manage and track everyday support activities, as well as more complex workflows that involve several
people or departments and interdependent tasks. Functions of the software include incident management, call tracking,
knowledge management, asset management, and customer self-support. A full list of features can be requested by
contacting GWI Sales at 1-360-397-1098 or e-mail sales@GWI.com.
About GWI Software
(www.GWI.com) is a leader in providing powerful, yet flexible support solutions
for IT help desk/customer service centers. With over 2,500 installations in organizations located worldwide, GWI’s
highly customizable support solutions are used by companies such as Panasonic, State of Missouri, Philips Semiconductors,
LensCrafters and Telesat Canada. The company is privately held and based in Vancouver, Washington.
Pricing and Availability
c.Support is commercially available now. For pricing and further information, please call GWI Software at 1-360-397-1098 or e-mail
sales@GWI.com.
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