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For Immediate Release
Contact: Sales, 360-397-1098
GWI Software Reports 27% Increase in Quarter One Sales
April 6, 2006 - Vancouver, WA - GWI Software, an industry-leading provider of comprehensive IT help
desk/customer service applications, today announced that Q1 new business sales figures of its flagship
product, c.Support, have continued to grow at a fantastic rate. In what is often a slower selling
period, GWI reports an increase of 27% in Q1 new business sales over the same period in 2005.
“Our products continue to evolve, the market continues to respond,” says Daren Nelson, CEO of GWI
Software. “Our driving mission has always been to create the best help desk/customer service
application in the world. We’ve been able to remain solely focused on that quest for the past
fourteen years, and 2,500 companies know why. We continue to deliver extremely powerful, yet
customizable solutions that leverage the technologies in today’s enterprise.”
GWI Software released c.Support v4.5, a new version of its product for Microsoft® Windows® Servers,
last month. “Many of the new features and functionalities in that product are the result of feedback
we received from existing customers and the marketplace,” says John Stimson, VP of Product Development
for GWI Software. “We hear the pain points people deal with on a daily basis, and we’re constantly
enhancing our product to make their lives easier. The new sales numbers validate those
efforts.”
About c.Support
c.Support is a web-based, zero client footprint help desk/customer support solution that enables support
organizations to coordinate, manage and track everyday support activities, as well as more complex workflows
that involve several people or departments and interdependent tasks. Functions of the software include
incident management, call tracking, knowledge management, asset management, workflow management, reporting,
and customer self-support.
About GWI Software
(www.GWI.com) is a leader in providing powerful yet flexible support solutions
for IT help desk/customer service centers. With over 2,500 installations in organizations located worldwide, GWI’s
highly customizable support solutions are used by companies such as Panasonic, State of Missouri, Philips Semiconductors,
LensCrafters and Telesat Canada. The company is privately held and based in Vancouver, Washington.
Pricing and Availability
c.Support is commercially available now. For pricing and further information, please call GWI Software at 1-360-397-1098 or
e-mail sales@GWI.com.
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