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For Immediate Release
Contact: Sales, 360-397-1098
GWI Software Becomes Microsoft Gold Certified Partner
January 5, 2004 - Vancouver, WA - GWI Software, the oldest continually operating provider
of IT helpdesk solutions, today announced that they received Microsoft's Gold Partner Certification
for Software Products. The Microsoft Gold Certified Partner Program brings market recognition to companies
providing consistent, high-quality products built on the Microsoft ® platform. To date, GWI Software
is the only provider in its market to receive such certification.
"Only companies that have demonstrated the highest levels of customer service, proven their experience
and attained advanced certification receive the designation of Microsoft Gold Certified Partners," says
Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp.
"Today, Microsoft recognizes GWI for its skills and expertise in providing customer satisfaction with
Microsoft products and technology."
"GWI is extremely pleased with our status as a Microsoft Gold Certified Partner," said Daren Nelson,
CEO of GWI Software. "Being a member of the program allows us to clearly demonstrate our proven expertise
in providing high-quality helpdesk solutions. The benefits provided through our Gold membership will
allow us to continue to enhance the offerings that we provide for our clients."
The Microsoft Gold Certified Partner Program recognizes companies that have demonstrated their commitment
and expertise at delivering one or more specialized areas of Microsoft technologies. The program helps
customers identify companies that have proven experience with Microsoft products and solutions.
About GWI Software
GWI Software is the oldest provider of web-based help desk and customer service applications. GWI's core
product, c.Support, is a comprehensive solution that allows support organizations to coordinate, manage,
and track everyday support activities, build knowledge bases, and track assets. Providing solutions for
over 10 years, c.Support is installed at over 2,500 locations worldwide, and in use by over 75,000 help
desk professionals supporting over 900,000 end users. For more information, contact GWI Software at
360-397-1000 or visit http://www.gwi.com.
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