CURRENT VERSION: c.Support 2008

The leading help desk software solution for the Lotus Domino platform.

GWI Software has been the leading help desk software provider to companies invested in IBM Lotus Notes/Domino services since the early 90's. Our feature-rich solution leverages the Notes Name and Address Book, Notes' security and authentication capabilities, Notes' powerful searching abilities, and more. The c.Support feature set is ever evolving to meet the needs presented to us by our customers and currently offers the following with no additional costs.

Incident Management
Service Level Management
Workflow Management
Asset Tracking and Management
Knowledge Management
Customer Self-Support
Customer Data Integration