Developed for companies less concerned about standards like ITIL and whose help desks require a full-featured incident management solution with powerful asset, knowledge, and SLA management, c.Support Incident Management Edition is the tool for you. This robust, flexible, web-based help desk application was developed to provide quick ROI and efficiencies in your activities.

c.Support was the first help desk software solution built entirely on Microsoft .NET technology, and leverages the tremendous amount of knowledge GWI Software has gained since our first help desk application back in 1992. Since that time we have been singularly focused on creating one of the most robust, yet flexible, out-of-the-box solutions that will enable companies like yours to handle help desk activities such as: